Legal

Privacy Policy

How Prestige Electric collects, uses, and protects your information.

Prestige Electric
Last updated: June 21, 2026

This Privacy Policy describes how Prestige Electric ("we," "us," or "our") collects, uses, and protects the information you provide when you visit prestigeelectricco.com, contact us, or opt in to receive communications from us. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Contact information you provide directly, such as your name, email address, phone number, and mailing address.
  • Information you submit through forms, surveys, appointment bookings, chat widgets, or when you contact us.
  • Communication preferences, including your consent to receive email or SMS messages.
  • Technical and usage data, such as IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our products and services.
  • Respond to your inquiries and provide customer support.
  • Send you transactional messages, appointment reminders, and account notifications.
  • Send you marketing communications where you have given consent to receive them.
  • Comply with legal obligations and enforce our terms.

3. SMS / Text Messaging

Required for A2P / 10DLC compliance

When you opt in to receive text messages from Prestige Electric, you consent to receive SMS messages related to appointment reminders, service updates, customer care, and promotional offers. Message frequency varies. Message and data rates may apply.

Opt-Out & Help

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation and then stop sending SMS messages. To rejoin, simply opt in again as you did the first time. For help, reply HELP or contact us at Prestigeelectric01@gmail.com / (816) 548-9601.

How We Handle Mobile Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. How We Share Your Information

We do not sell your personal information. We may disclose information only in the limited circumstances below:

  • Service providers and subcontractors who perform services on our behalf (such as hosting, customer service, or communications delivery), and only to the extent necessary to provide those services.
  • Legal requirements, when required to comply with applicable law, regulation, legal process, or a valid government request.
  • Business protection, to enforce our terms or protect the rights, property, or safety of our business, our users, or others.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Your Rights & Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain communications. To exercise these rights, contact us using the details in the "Contact Us" section below. You can opt out of SMS messages at any time by replying STOP, and out of marketing emails using the unsubscribe link in those emails.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: